Effective Date: January 2025
Last Updated: March 2025

At Fresh Nights, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy to understand our shipping methods, processing times, and delivery expectations.

1. Order Processing

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Orders placed after 3:30 PM EST will be processed on the next business day.
• You will receive an order confirmation email with tracking information once your order has shipped.

2. Shipping Methods & Delivery Times

We offer the following shipping options: Delivery times are estimates and may vary based on location, carrier delays, and peak seasons.

3. Shipping Rates

• Shipping rates are calculated at checkout based on your location and selected shipping method.
• We may offer free shipping on orders over $150 (before taxes and after discounts).

4. Shipping Restrictions

• We currently ship to addresses within [United States, Canada, etc.].
• We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted areas.
• International shipping may be available for select locations (customs fees may apply).

5. Tracking Your Order

• Once your order ships, you will receive an email with a tracking number.
• You can track your order via [Carrier Name’s Tracking Page].
• If your tracking information has not been updated in 2-3 days, please contact us.

6. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery window, please contact us at freshnights@fnlifestyle.com.
• If a package is lost in transit, we will work with the carrier to resolve the issue.

7. Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, please contact us within 1-2 days of delivery with photos of the issue.
• We will arrange for a replacement or refund as needed.

8. International Shipping (If applicable)

• International orders may be subject to customs duties, taxes, and import fees, which are the customer’s responsibility.
• Delivery times may vary due to customs clearance processes.

9. Contact Us

For any shipping-related inquiries, please contact us:

Fresh Nights
Address: 3301 NE 1st Ave, Miami, FL
Email: freshnights@fnlifestyle.com
Phone: +1 (786) 909-0589